Patient Experience, Scheduling, and Administrative Support

BIS offers a fully functioning dedicated call center/patient care team model that can handle inbound calls from patients, providers, and vendors just as they would if they were sitting in your office. Team members utilize existing systems to schedule patients, resolve concerns, provide medication/prescription resolution, provide ASC and surgical order support, medical records, and any other front or back-office need focused on patient support and conversion of patients into the care setting.