Industry Leaders

Established in 2019, Business Integrity Services (BIS) was founded to meet the growing demands of a large healthcare company’s back office support needs. From that point, BIS has expanded its market reach to other service-oriented companies.

The BIS leadership team has over 200+ years of combined experience in service-oriented companies, with a specialization in healthcare back office support. The BIS team has a pool of subject matter experts in many areas including ambulatory surgical centres, anaesthesia services, medical practices, IT support, call centre and human resources.

The mission of Business Integrity Services it to provide back office support through the unrelenting pursuit of excellence.

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How It Works?

As the healthcare industry is rapidly growing in today’s world, many competing trends have been introduced which impact the growth of the healthcare organization significantly. Internet and smartphones have reached every nook and corner of the world, and have become very popular mode of communication. With this technological development, it has become easier for the call centres to ingrain their roots and enhance their sector in the healthcare organization.

Fixing appointments prior to the patient’s visit to the hospital, physician referral services, appointment reminders on the day of appointment, post-discharge follow-up, patient satisfaction surveys, insurance claims status and so on. The healthcare call centres offer outbound calling as well.

As a medical professional, it is their own responsibility and preference to choose what type of practice best meets their career goals. As the patients requirement may vary person to person, different types of medical practices exist to deliver effective healthcare to its patients.

Human Resources Management plays an integral role in the healthcare organization as it assures the choicest healthcare services to its patients. This department is responsible to manage all aspects of operations related to manpower of the healthcare organization.

The mission of Business Integrity Services it to provide back office support through the unrelenting pursuit of excellence.

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Areas that everybody needs help in

Providing health care services means "the timely use of personal health services to achieve the best possible health outcomes"

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Some Count That Matters

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Our Client Speaks

We at Physician Partners of America depend on Business Integrity Services for making our entire revenue cycle process move like clockwork. Authorization, verification, charge posting, appeals and payment posting flow effortlessly with their expertise. The team is always accessible and helpful, and it is obvious they are passionate about revenue cycle. I highly recommend the BIS team.

Joshua Helms, Chief Operating Officer

Physician Partners of America


Outsourcing medical billing and other related services can help healthcare organization save a huge amount in terms of infrastructure, salaries to skilled labour, and other costs associated with it. Companies with trained specialists in the relevant area provide efficient service at a lower cost compared to maintaining the department in-house. Healthcare organizations can focus on improving their core of providing quality medical treatments to patients and medical researches.
We are Industry Leaders with 100+ years of combines experience in service-oriented companies with specialization in healthcare back-office support. We provide tailor-made customized solutions to your health care support services. With our solutions and skilled revenue management team of specialists, we help you accelerate your revenue and reduce your costs. Our robust cutting-edge software offers best in class methodologies which improve the overall cash flow.
We provide end-to-end RCM solutions including the following.
· Scheduling
· Insurance verification
· Medical Coding
· Medical billing
· Medical Record Management
· Payment Posting
· Denials management
· A/R follow-up
· Payment Collection
Our records and transactions are highly secure and authenticated. We provide layered approach in assuring information security. Only authorized users will be able to access the data.
Our dedicated data analytics team provide insights at various levels to make business decisions and formulate revenue building strategies to build on. Our quality team provides root cause analysis at each of the RCM Steps to curb any frequent errors and streamline the processes. We provide detailed fool proof SOPs for consistent performance. Our root cause analysis help reduce the denials to a large extent and ensure payment from the vendors.

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