At Last.
A Solutions Partner That Prioritizes the Health of Your Business
AND your Patients

At Last.
A Solutions Partner That Prioritizes
The Health of Your Business
AND your Patients

We Get It.

Promises of time and cost savings sound good at first, but

create confusion in ever-changing healthcare environment.

When these things happen, external service partners seem more problematic than productive.

Discover how we overcome loss of control, hidden fees, communication gaps, and delays to drive efficiency in healthcare.

Business Integrity Services was
created by providers for providers.

At Business Integrity Services, we offer expert healthcare solutions in revenue cycle management,
medical coding, compliance, and patient clinic and surgery center scheduling. Our seasoned team
leverages cutting edge technology to optimize operations, ensuring the highest level of production and
collaboration with an emphasis on consistent improvement.

Because we’ve been there…
and we know now what drives a successful partnership.

Optimized Scheduling & Call Center Solutions

Streamline operations with advanced scheduling and call center solutions, designed to accelerate business growth and boost patient satisfaction.

Cut Operational Costs
0 %
Professionals
0 +

Results Driven Revenue
Cycle Management

Maximize financial performance with a one-of-a-kind approach to efficient revenue operations.

Compliance & Regulation Adherence

Transparent Operations & Reporting

Industry Leading Experience

Explore our wide range
of Business Solutions

Maximize your financial performance with our results-driven revenue cycle management, ensuring efficient.

Proven Strategy

Medical coding transforms notes into CPT codes to speed up claim processing.

Authorization

Medical coding transforms notes into CPT codes to speed up claim processing.

Insurance Verification

Medical coding transforms notes into CPT codes to speed up claim processing.

Charge Entry

Medical coding transforms notes into CPT codes to speed up claim processing.

Who We Are

Team

The BIS team stretches across three countries with more than 1,000 dedicated members.

Market

BIS works with over 200 clinics and ambulatory surgery centers across the United States.

Specialties

BIS offers patient experience, revenue cycle management, and business solutions to over 20 specialties.

Why Partner With BIS

U.S. Based
Leadership

A US based team managing the oversight of all solutions optimizes operational efficiency.

Bilingual
Workforce

As 1 in 5 people in the U.S. are of Hispanic decent, our bilingual team members help improve patient care in the growing Latino communities.

Advanced Education,
Low Attrition

Performance is enhanced by high achieving professionals with four year college degrees in 80% of the BIS workforce.

Reduced Costs,
Increase Growth

With a 50% reduction in overall costs, the BIS Patient Experience Team meets metrics that We promote business growth.

Industry Experts:
Denial Management

Unparalleled root cause analysis skill sets of tenured RCM leaders play a major role in minimizing denial rates to streamline automations, start to finish.

Superior
Performance

In every head-to-head trial, the BIS team has out-performed other RCM providers to improve KPIs and prepared transparent reporting to demonstrate how.

Hippa Compilant
ISO Certified
ISO Certificate

Ready for a Better Practice Partnership?

Find out how we do things differently for our partner practices and their patients at BIS.

Business Integrity Services | Healthcare Revenue Cycle Management

Driving Operational Excellence

At Last.
A Solutions Partner
That Prioritizes
Your Business

AND Your Patients

Business Integrity Services delivers expert healthcare solutions in revenue cycle management, medical coding, compliance, and patient scheduling.

HIPAA Compliant ISO 27001:2022 Certified ISO 9001:2015 Certified SOC 2 Type 2 Certified
HIPAA Compliant ISO 27001:2022 Certified ISO 9001:2015 Certified SOC 2 Type 2 Certified

★★Inventicon Award Winner★★

By Providers, For Providers

Healthcare professional

200+

Clinics, Hospitals &
Surgery Centers

1,000+

Team Members

We work with premier organizations across the country

Becker's Hospital Review HIPAA Compliant ISO 27001:2022 ISO 9001:2015 SOC 2 Type 2 Certified Great Place to Work Becker's Hospital Review HIPAA Compliant ISO 27001:2022 ISO 9001:2015 SOC 2 Type 2 Certified Great Place to Work Becker's Hospital Review HIPAA Compliant ISO 27001:2022 ISO 9001:2015 SOC 2 Type 2 Certified Great Place to Work Becker's Hospital Review HIPAA Compliant ISO 27001:2022 ISO 9001:2015 SOC 2 Type 2 Certified Great Place to Work
BIS

We Get It.

Promises of time and cost savings sound good at first, but extended delays, lack of communication, hidden fees, and loss of control create confusion in an ever-changing healthcare environment.

When these things happen, external service partners seem more problematic than productive.

Extended Delays
Lack of Communication
Hidden Fees
Loss of Control

Who We Are

Business Integrity Services was created by providers for providers.

At Business Integrity Services, we offer expert healthcare solutions in revenue cycle management, medical coding, compliance, and patient clinic and surgery center scheduling. Our seasoned team leverages cutting-edge technology to optimize operations, ensuring the highest level of production and collaboration.

Created by providers for providers
Cutting-edge technology to optimize operations
Highest level of production and collaboration
Emphasis on consistent improvement

Who We Are

Trusted by industry-leading healthcare organizations across the U.S.

1,000+
Dedicated Team Members
200+
Clinics, Hospitals & Surgery Centers
20+
Specialties Served
50%
Cost Reduction

Our Solutions

Explore Our Wide Range of Business Solutions

Maximize your financial performance with our results-driven revenue cycle management, ensuring efficient and compliant operations.

Revenue Cycle Management

Revenue Cycle Management

Maximize financial performance with a one-of-a-kind approach to efficient revenue operations. Compliance, transparency, and industry-leading experience.

Compliance & Regulation Transparent Reporting Denial Management
Learn More →
Scheduling and Call Center

Scheduling & Call Center

Streamline operations with advanced scheduling and call center solutions, designed to accelerate business growth and boost patient satisfaction.

Bilingual Support High Conversion Rates Patient Experience
Learn More →
Medical Coding and Compliance

Medical Coding & Compliance

Expert medical coding that transforms clinical notes into accurate CPT codes, ensuring compliance and faster claim processing.

Proven Strategy Insurance Verification Charge Entry
Learn More →

Why Partner With BIS

What Makes Us Different

U.S. Based Leadership

A US based team managing the oversight of all solutions optimizes operational efficiency.

Claims & Reimbursement

End-to-end medical billing, insurance verification, and claims processing to maximize reimbursements and reduce denials.

Bilingual & Advanced Educated Workforce

Our bilingual team improves patient care across diverse communities, with 80% holding four-year college degrees ensuring top-tier expertise.

Reduced Costs

With a 50% reduction in overall costs, the BIS Patient Experience Team drives business growth.

Denial Management Experts

Unparalleled root cause analysis to minimize denial rates and streamline automations.

Superior Performance

In every head-to-head trial, BIS has outperformed other RCM providers to improve KPIs.

Get Started

Ready for a Better Practice Partnership?

Find out how we do things differently for our partner practices and their patients at BIS. Recognized by Becker's Hospital Review as a top healthcare Revenue Cycle Management Company.

HIPAA Compliant ISO 27001:2022 ISO 9001:2015 SOC 2 Type 2

Bi-Lingual Patient Service agent


Mission of the position:

Assist as many patients as possible in completing their recommended procedures, ensure the proper authorization process, and provide information with the utmost care.

Responsibilities:

• Continuous monitoring of authorization status for processing orders
• Telephone contact with patients to address their service requests
• Responding to emails regarding the status or follow‑up of administrative procedures
• Scheduling, rescheduling, or cancelling procedures and related follow‑up appointments
• Handling incoming patient calls as needed
• Providing patients with information and assistance regarding the financial responsibilities of procedures
• Building trust with patients through empathetic communication
• Being proactive to anticipate and avoid potential future concerns
• Looking for opportunities to go above and beyond
• Performing any additional support duties requested by the immediate supervisor, as operational needs require
• Complying with instructions from supervisors regarding job‑related responsibilities

This will close in 2000 seconds

Business Intelligence - Associate Sr Associate


Experience – 1 to 2+ Years (Night Shift)

SKILLS REQUIRED

• Develop, maintain, and debug SSIS packages and SQL ETL solutions for data extraction,
transformation, and loading.
• Design SQL stored procedures, functions, views, and database objects to support ETL processes. Analyze complex data sets to derive business insights and support strategic initiatives.
• Conduct testing, prepare ETL deployments, and ensure data accuracy and efficiency.

This will close in 2000 seconds

Quality Analyst – Authorization (QA – Auth) - Trichy


Experience – 4+ Years – Trichy Night Shift


SKILLS REQUIRED

• Conduct quality audits on prior authorization processes to ensure compliance with payer and organizational standards.
• Analyze audit findings to identify trends, inefficiencies, and areas for improvement.
• Use Excel to generate reports, track KPIs, and support proactive quality initiatives.
• Collaborate with teams to implement corrective actions and stay informed on evolving payer and regulatory requirements.

This will close in 2000 seconds

Insurance AR – Team Lead


Job Title: Insurance AR – Team Lead

Location: Trichy
Work Mode: Work from Office (WFO)
Shift: Night Shift
Experience: 4-5+ Years

 

Roles & Responsibilities:

  • Lead and manage a team of Insurance AR executives, ensuring adherence to SLAs, productivity, and quality benchmarks.
  • Oversee end-to-end AR activities including claims follow-up, denial management, appeals, and resolution of complex AR issues.
  • Allocate work, monitor daily performance, and provide coaching and feedback to improve team efficiency.
  • Analyze AR aging, denial trends, payment patterns, and root causes to implement corrective action plans.
  • Conduct regular team huddles, performance reviews, and training sessions to enhance skill levels.
  • Ensure timely escalation and resolution of critical accounts, denials, or payer-specific issues.
  • Maintain accurate documentation and prepare periodic AR performance reports for management.
  • Collaborate with cross-functional teams (coding, billing, payment posting) to improve AR outcomes and reduce rejections.
  • Ensure compliance with payer policies, HIPAA guidelines, and organizational process standards.

 

Skills Required:

  • Strong expertise in following up on claims, managing complex denials, and handling appeals.
  • Prior experience in leading a team, task delegation, performance monitoring, and coaching.
  • Ability to analyze aging reports, identify trends, and drive process improvements.
  • Strong verbal and written communication skills for client interaction and team coordination.

 

Eligibility Criteria:

  • 4 Years of experience in US Healthcare RCM with specialization in Insurance AR.
  • Minimum 1–2 years of experience in mentoring or leading AR associates.
  • Proficient in MS Excel and familiar with RCM tools and billing platforms.
  • Strong interpersonal skills, problem-solving ability, and decision-making capability.

 

Educational Qualification:

  • Graduation in Any Discipline.

This will close in 2000 seconds

Associate / Senior Associate – Scheduling


Job Title: Scheduling Associate

Location: Trichy

Work Mode: Work from Office (WFO)

Shift: Night Shift

Experience Required: 1+ Years

Job Description

Roles and Responsibilities:

· Handle end-to-end patient scheduling activities including inbound and outbound calls.

· Schedule, reschedule, and cancel patient appointments as per requirements.

· Coordinate with patients and internal teams to ensure smooth appointment flow.

· Maintain accurate records of calls, appointments, and patient information.

· Handle patient queries and provide appropriate information in a timely manner.

· Follow up with patients for appointment confirmations and reminders.

· Ensure adherence to process guidelines, quality standards, and SLA requirements.

· Escalate issues to the supervisor when necessary.

Key Skills Required:

· Good verbal and written communication skills.

· Strong logical reasoning and problem-solving ability.

· Basic analytical skills to handle scheduling scenarios effectively.

· Experience in patient AR (Accounts Receivable) or patient calling is an added advantage.

· Ability to handle multiple tasks in a fast-paced environment.

Mandatory Skills:

· Minimum of 1+ year experience in medical billing / patient AR / patient calling / scheduling.

· Good understanding of patient handling and call management.

· Basic knowledge of healthcare processes is an added advantage.

· Attention to detail and ability to maintain accurate documentation.

Eligibility Criteria:

· Graduate in any discipline.

· Must be willing to work night shifts from the office in Trichy.

· Prior experience in scheduling or patient coordination is preferred.

This will close in 2000 seconds

BILINGUAL SALES AGENT


BILINGUAL SALES AGENT:

Responsibilities:

  • Provide comprehensive patient care through the management of incoming and outgoing calls, ensuring clear, empathetic, and solution‑oriented communication.
  • Manage appointment scheduling, rescheduling, and cancellations, guaranteeing proper agenda organization and optimized availability.
  • Follow up with patients and open cases to ensure proper management and timely closure.
  • Accurately, completely, and promptly record information from each interaction in the established systems.
  • Deliver administrative support by managing emails, organizing agendas, updating databases, and coordinating activities.
  • Contribute to operational efficiency and a high‑quality patient service experience.
  • Comply with instructions from supervisors regarding work‑related matters and responsibilities inherent to the role.

This will close in 2000 seconds

BIS — Navbar & Footer Only

Boost Collections & Minimize Defects – Get Your Free AR Trend Report!

Let's Connect Shortly!

Schedule Appointment

Fill out the form below, and we will be in touch shortly.

Contact Information