Established in 2019, Business Integrity Services (BIS) was founded to meet the growing demands of a large healthcare company’s back office support needs. From that point, BIS has expanded its market reach to other service-oriented companies.
The BIS leadership team has over 100 years of combined experience in service-oriented companies, with a specialization in healthcare back office support. The BIS team has a pool of subject matter experts in many areas including ambulatory surgical centres, anaesthesia services, medical practices, IT support, call centre and human resources.
The mission of Business Integrity Services it to provide back office support through the unrelenting pursuit of excellence.
The BIS leadership team has over 100 years of combined experience in service-oriented companies, with a specialization in healthcare back office support. The BIS team has a pool of subject matter experts in many areas including ambulatory surgical centres, anaesthesia services, medical practices, IT support, call centre and human resources.
As the healthcare industry is rapidly growing in today’s world, many competing trends have been introduced which impact the growth of the healthcare organization significantly. Internet and smartphones have reached every nook and corner of the world, and have become very popular mode of communication. With this technological development, it has become easier for the call centres to ingrain their roots and enhance their sector in the healthcare organization.
Fixing appointments prior to the patient’s visit to the hospital, physician referral services, appointment reminders on the day of appointment, post-discharge follow-up, patient satisfaction surveys, insurance claims status and so on. The healthcare call centres offer outbound calling as well.
As a medical professional, it is their own responsibility and preference to choose what type of practice best meets their career goals. As the patients requirement may vary person to person, different types of medical practices exist to deliver effective healthcare to its patients.
Human Resources Management plays an integral role in the healthcare organization as it assures the choicest healthcare services to its patients. This department is responsible to manage all aspects of operations related to manpower of the healthcare organization.
The mission of Business Integrity Services it to provide back office support through the unrelenting pursuit of excellence.
Providing health care services means "the timely use of personal health services to achieve the best possible health outcomes"